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Client control
Review profiles, speak with candidates, choose who fits, and manage day-to-day work directly.
Remote and office-based talent for customer support, virtual assistance, sales, lead generation, dispatch, and daily operations.
Add capable support without committing to a large team on day one. Clients keep control of selection and day-to-day work while LT makes sourcing, matching, onboarding, and scaling easier.
Review profiles, speak with candidates, choose who fits, and manage day-to-day work directly.
Begin with one agent or a small setup. Test communication and workflow before adding more coverage.
Add agents, shifts, or replacement profiles as workload and coverage requirements change.
From first contact to daily operations, LT can match talent to the work your team needs.
Phone, email, live chat, tickets, customer issue resolution, retention support, and basic technical assistance.
Email handling, scheduling, research, data entry, CRM updates, follow-ups, and back-office support.
Lead research, qualification, outbound calls, cold calling, follow-up, appointment setting, and CRM activity.
Scheduling, service coordination, customer updates, status follow-up, CRM notes, and shift-based coverage.
Call verification, QA support, process follow-up, onboarding coordination, performance visibility, and replacement coordination.
One dedicated agent or a larger team — the setup can grow step by step as your needs change.
A broad talent pool lets clients start with the role they need now, then add coverage later.
Experience includes communication, follow-up, qualification, customer engagement, and operations across US and Australian campaigns.
Cold calling and verification for firefighter, paramedic, police, and veteran donation programs. Long-term account with year-over-year donation growth.
Outbound coordination with glass dealerships and communication support between customers and dealerships. Five-year client retention with international coverage.
Customer outreach for free LED upgrades, program participation, and sustainability support. 5,000+ households and 70% conversion reported in the portfolio.
Inbound and outbound outreach, eligibility checks, and customer transfers to account specialists.
Outbound insurance calls, customer pre-qualification, policy upgrade needs, and ACA qualification support.
Medication organization and refill support, qualification verification, QA, and outbound customer engagement.
Clients keep control of selection and day-to-day work. LT makes the setup easier.
Role, hours, tools, tasks, and preferred work setup.
We review the requirement and recommend suitable talent.
Speak with the people you want to consider.
Select the agent or team that fits your workflow.
Begin with one agent or a small setup.
Add coverage step by step when demand grows.
“One agent is okay. A small team is okay. The setup can grow only when the client needs more.”
10+ years across remote work, client support, campaign coordination, and call center operations. Supports client requirements, profile matching, introductions, onboarding coordination, and staffing needs.
Supports operations, workflow, and team coordination. Helps keep campaign setup practical and organized and supports continuity as client needs, coverage, or staffing change.
Tell us the role, work hours, tools, daily tasks, and preferred setup. We can review the need and recommend suitable profiles for you to consider.